Your techs are on rooftops, in crawlspaces, wearing gloves. Every login friction point is a job update that never happens. Here’s how we designed the Ringwell tech app around that reality.
We asked techs in three markets what they hated most about the software their shops made them use. The number one answer wasn’t a feature — it was the login. Password reset emails don’t work well on a hot rooftop. Fingerprint sensors fail when your hands are dirty or wet. Typing a password while wearing gloves is nearly impossible.
A 4-digit PIN solves all of this. Techs memorize it in one shift. It works on any phone with any gloves. It doesn’t require a data connection to retrieve. And if a tech changes phones, they’re back in with the same PIN in under ten seconds.